VoIP Innovations
877.478.6471
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Titanium III Private Label VoIP Support Module


VoIP InnovationsGreat customer support separates others from the competition but it can also overwhelm a business's staff. Adding new customers is the key to growth, but the more customers added, the more staff needed. Trying to track, fix, and communicate reported issues can be a daunting task. VoIP Innovations has recognized this basic evolutionary business problem and developed a proprietary trouble ticketing system to solve this problem.

The Titanium III Private Label VoIP ticket system allows our customers to easily manage every end user online, in one place. End users create tickets through their private web portal and our customers manage them through their administrative BackOffice. Access all end user information in one location and easily start tickets with the VoIP Innovations support team. There is no solution more robust and brandable than VoIP Innovations' Titanium III Private Label VoIP ticket system.

Some of our innovative advantages are:

Brandable ticket system
Automated email notifications
Email list management
Ticket log access
File attachments
Internal and external tickets
Robust management console


Inc 5000 Pgh 100
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